E-Scooter Expert Interview

We are interviewing an expert who has a lot of knowledge in E-Scooters. There are not a lot of electronic scooters in Halden, so we must interview an expert in a bigger city such as Oslo. Since we are interested in finding about experiences related to health, we have decided to interview a person who has good knowledge about health-related issues regarding E-scooters. A good candidate could be a person who has experience in transportation safety or something similar, example of this could be a person who works in Statens Vegvesen 

In total we interviewed two people, one is an expert, and the other is a person who has ridden these scooters for an extended amount of time, and quite often, making him a good candidate to get user experience from.  

The person we chose to interview wanted to stay anonymous. But he has a good amount of knowledge within transportation in Oslo including E-scooters. This is a man in his fifties, working for Vegvesenet in Oslo. The other person we interviewed is a student who uses an escooter for transportation quite frequently 

 

 

 Where? 

Over skype at evening.  

 How was the interview conducted? 

We had one asking questions 

One observing  

Third one taking notes  

 

What was the theme of the interview? 

The theme of the interview was to focus on the user experience using el-scooters, either good or bad. 

It was very neutral, each side were polite, but we were only interested in the questions. So, it went by quick   

 

Why was the theme chosen? 

The theme was chosen because of the possibilities it could bring students in the way of transportation to make it easy for everyday use.  

 

What have we learned through the theme?  

We have learned that the e-scooters are not as environmentally friendly that we first thought, because they break easily so they are mass produced and they run on lithium batteries that don’t last very long. Pluss little regulations on them like you can drive them under the influence of alcohol and can be driven on sidewalks in high speeds and on roads.   

 

Questions for the expert in road security in Oslo (vegvesenet) without the answers:

Q: Over the year, these Electric Scooters has become a very popular method of transportation, is this new wave of transportation a good development for the bigger cities or just a health hazard?  

Q: why it is a health hazard 

Q: why are they so unsafe?  

 

Questions for the expert user of El-scooters 

Q: Have you ever ridden an electric scooter before? If yes, how was it? if no then why didn’t you? 

 if the person says yes, we ask what experience of emptions did you feel while riding it? 

Q:  You’ve given quite a lot of information already but considering your own user experience, is there something you would like to see improved with the technology, or the experience itself?  

 

Questions for the expert in road security in Oslo (vegvesenet) 

Q: Over the year, these Electric Scooters has become a very popular method of transportation, is this new wave of transportation a good development for the bigger cities or just a health hazard?  

A: while I can see that these electric scooters can be more convenient than cars, they also come with a good amount of risk because these scooters are built without much safety in mind. Injuries related to these scooters rise. So, I believe they are a health hazzard yes. 

Q: why it is a health hazard 

A: people ride it irresponsibly, under the influence of alcohol, and these things are generally unsafe to ride, with no safety measures. 

Q: why are they so unsafe?  

he said that there are not enough regulations and laws yet about these scooters and therefore they are so risky. If there were laws and regulations about these scooters, then it would be more beneficial for the general public to use these electronic scooters more safely.  

 

 Questions for the expert user of El-scooters 

Q: Have you ever ridden an electric scooter before? If yes, how was it? if no then why didn’t you? 

 if the person says yes, we ask what experience of emptions did you feel while riding it? 

A: I’ve ridden different el-scooters for the better part 2 years now, I think. While riding an el-scooter you get a feeling of freedom and being one our nature and with your surroundings. It’s something different then biking and other electronic transportation devices, in my opinion its better. More stability, better control.  It’s a good feeling to have the possibility to go anywhere and anytime you want, assuming the battery is sufficiently charged. Its practicalities are quickly discovered by the user because of its small form factor and its portable characteristics. You can basically take it with you anywhere. 

Riding an el-scooter makes you more aware of your surroundings, especially around busy streets and around campus. In my opinion it’s a good thing to practice your reflexes, on the other side it does requires your full attention to avoid any accidents with pedestrians. They can be quite unaccountable! And I think that’s the reason there have been quite a lot of negative reports about these relatively new devises and because concerning lack of coaching from the government and the exploding amounts of el-scooters suddenly releasing overnight in the big cities 

 

Q:  You’ve given quite a lot of information already but considering your own user experience, is there something you would like to see improved with the technology, or the experience itself?  

A: It can be quite difficult to lock them up, if you go somewhere for example the mall or work, you would need a space to put it If you lock it in a bicycle stand, it will stand out and attract attention because it’s an easy prey for thieves. It has no key, at least not a physical one. A chip with GPS or some other device to make it more secure would be nice. 

 

 Analysis and summary of findings with quotes 

 At first, we chose to just interview an expert in El-scooters, but since we only got answers in how el-scooters affect the city or community in a specific area and not the actual experience around it, we also chose to interview someone who is arguably an expert in these scooters, mainly a person who has used one for transportation for about 2 years. We thought that maybe that person could maybe give better insight in the actual experience in the use of these scooters.  

Since the first person who was interviewed was expert in transportation on roads in Oslo, we chose to ask him question on a little broader scale such as, are they a new wave of transportation or a health hazard. Whatever he answered, we wanted a broader understanding on the experience of el-scooters for the general population. We observed from the interview that even though he said that it is convenient for the general public, but in his experience, he said that injuries have gone up since the implementation of these el-scooters. 

The second interview we had, was to the expert user and we narrowed the questions more to him and his experiences to these el-scooters. If there is something, we can take from the interview is that, his experience was overall good from these transportation devices. He told that his experience was of “freedom and convenience”. To summarize the expert opinion from road security. 

  

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