We chose the empathy map because it represents our ideas from our users experience on our project best. It also is a better way to categorize and organize the different aspects of our potential users needs.
We found out that the students learning Norwegian biggest problem are not slow learning but to find a social platform that supports their learning experience. Both when it comes to social affiliation with the Norwegian culture and with their own. To combine those things can be hard especially when you are not a fluent speaker.
Our question is: how to help young adult refugees to learn Norwegian here in Norway, and help them combine their cultures.