Test

We have contacted the same 3 students who we sent our cultural probes to and asked them to give us honest feedback about our app prototype. It’s important for us so we can improve and make it better, or perhaps remove annoying things too.

First, we showed them our video without explaining anything and asked them about their opinions. We got mixed reactions.

They didn’t quite understand every word we said in the video but two of them did get the point behind the video. The two of them said that the video is basically about a person who is using an app to learn Norwegian. However, the third student thought that this person is using Facebook messenger to chat with others, which is true. That’s because we recorded Gaute using Facebook messenger simply because we did not have an interactive app that we could have used.

Second, we showed them some screenshots of the design we have created using Adobe XD. We got positive comments this time.

All of them liked the design and complimented it. They also liked the simplicity of the app and the ease of use. Surprisingly, just one student had an opinion about a function that is missing in our app. She wanted a kind of an in-app automatic translation feature when chatting in our app. The others didn’t want the app to be more complicated and were happy with functions that are already in place.

Third, we continued by asking each one of them 3 questions;

1. What do you like the most about the app?

I like the idea of being able to chat with strangers every now and then.

2. What do you hate the most about the app?

I imagine the app will send me tons of notifications and that would really be annoying, so please don’t do that.

3. Will you buy the app if it was real?

No, there are many free apps out there with similar and maybe better features already.

4. Will you download our app for free?

Well yeah, why not. I can give it a try.

5. Something you wish was a feature in our app?

To use the app without having to create an account.

6. Do you want to change anything in the app?

Not really, I don’t know.

7. Any final comments or thoughts? (this question was asked to all 3 students)

One of them suggested that it would be very nice and cool to give the users some real useful awards when completing tasks and challenges. Like cinema tickets or anything that could benefit and/encourage their use/learning of the Norwegian language.

The others didn’t give us any suggestions or ideas but wanted us to include something magical so they don’t get bored from using our app.

 

Personas, Scenarios and Storyboards

Our first Persona, Scenario and Storyboard:

Persona1-edited

1. Ibraheem checking the menu. He finds a new word. 2. Telling himself that he should use the new app everybody’s talking about to get some help. 3. Takes out his phone. 4. Opens the app and starts using it. 5. After he knew the word he was ready to order food. 6. Enjoying his food with some confidence and satisfaction.

While Ibrahim was on his way back home, after a very long day, he came across a lovely restaurant and decided to take a rest and eat. He sat down and opened the menu to see what the restaurant offers.

A few minutes later he read a really weird Norwegian word and didn’t quite understand what it does mean. He couldn’t ask for help because no one was sitting near him. Ibrahim then remembered that he saw an advertisement a few days back about a cool app that lets people connect to each other easily and for free.

So he downloaded the app straight away and opened the chat to ask about the word «brus». Fortunately, there were many helpful people online and they all explained very well what does it mean. Some sent pictures of sodas so he was 100% sure that he understood the word correctly after seeing the images.

Finally, he ordered a meal and was very happy because of the app that helped him.

Our second Persona, Scenario and Storyboard:

Persona2-edited

1. Lara is approaching a kiosk to buy a newspaper. 2. She walks to find a place to sit. 3. She is reading the newspaper and just found a new unknown word and decides to chat with someone to get help. 4. Opens the app and starts using it. 5. She is happy that many people tried to help her. 6. She then rates the useful app.

After school, Lara decided to go to a nearby kiosk and buy a newspaper so she could practice her Norwegian language. Because her teacher encouraged her to do so a few days earlier.

She just found an interesting magazine and decides to buy it. Lara couldn’t wait until she reaches her home to start reading, so she sits down near a park and begins to read for the first time in a foreign language to hers.

After a few moments, she comes across a very strange word that she didn’t learn it in school. It’s time to get some help from others, said Lara. So she downloads a cool app that many of her friends gave an outstanding review about in the past days, and starts chatting. Many people are online, I am so lucky, said Lara. They are very helpful and begin to explain what the word «gjeld» means in English as well as Norwegian. She understood immediately the meaning of the new word because she knows English very well.

Later she decided to give the app 5 stars because «it’s very worth it» she said.