Personas, Scenarios and Storyboards

Our first Persona, Scenario and Storyboard:


1. Ibraheem checking the menu. He finds a new word. 2. Telling himself that he should use the new app everybody’s talking about to get some help. 3. Takes out his phone. 4. Opens the app and starts using it. 5. After he knew the word he was ready to order food. 6. Enjoying his food with some confidence and satisfaction.

While Ibrahim was on his way back home, after a very long day, he came across a lovely restaurant and decided to take a rest and eat. He sat down and opened the menu to see what the restaurant offers.

A few minutes later he read a really weird Norwegian word and didn’t quite understand what it does mean. He couldn’t ask for help because no one was sitting near him. Ibrahim then remembered that he saw an advertisement a few days back about a cool app that lets people connect to each other easily and for free.

So he downloaded the app straight away and opened the chat to ask about the word «brus». Fortunately, there were many helpful people online and they all explained very well what does it mean. Some sent pictures of sodas so he was 100% sure that he understood the word correctly after seeing the images.

Finally, he ordered a meal and was very happy because of the app that helped him.

Our second Persona, Scenario and Storyboard:


1. Lara is approaching a kiosk to buy a newspaper. 2. She walks to find a place to sit. 3. She is reading the newspaper and just found a new unknown word and decides to chat with someone to get help. 4. Opens the app and starts using it. 5. She is happy that many people tried to help her. 6. She then rates the useful app.

After school, Lara decided to go to a nearby kiosk and buy a newspaper so she could practice her Norwegian language. Because her teacher encouraged her to do so a few days earlier.

She just found an interesting magazine and decides to buy it. Lara couldn’t wait until she reaches her home to start reading, so she sits down near a park and begins to read for the first time in a foreign language to hers.

After a few moments, she comes across a very strange word that she didn’t learn it in school. It’s time to get some help from others, said Lara. So she downloads a cool app that many of her friends gave an outstanding review about in the past days, and starts chatting. Many people are online, I am so lucky, said Lara. They are very helpful and begin to explain what the word «gjeld» means in English as well as Norwegian. She understood immediately the meaning of the new word because she knows English very well.

Later she decided to give the app 5 stars because «it’s very worth it» she said.

Generating Ideas

Problem definition: Students not using Norwegian outside of school much.

How might we question:

  • Inspire students to want to use a new language.
  • Engage students in Norwegian conversation outside of school.
  • Help students with little time outside of school use the language.
  • Reward those who exercise the new language well / those who work hard

Ideate Process:

After we made some «how might we» questions we just started writing down what ideas we thought of and we managed to come up with some ideas. After we presented our ideas and talked about what the solution is meant to solve, we gave each idea points, a maximum of 5 points and a minimum of 1 point and we couldn’t vote with the same points on multiple ideas.


  1. An app that connects people who learn and know Norwegian so they can talk to each other either via text or voice.
  2. A type of registering with a leaderboard where you can register the books in norwegian you read where you can receive rewards.
  3.  Norwegian Language learning apps like Duolingo which are for the languages the majority of refugees speak.
  4. Some sort of a very advanced futuristic device that lets people schedule meetings with anybody in the world in a matter of seconds.
  5. A drug that can be taken by humans to install any language in the brain quickly.

The idea we chose:

Number 1: App that connects strangers, one who is currently learning Norwegian, and one who is fluent in Norwegian (or a learner too) so that they can talk together. Either through voice chat or text chat.

The problem we believe this app will solve is students who might not have a social group outside of school where they mainly speak Norwegian, or that they have trouble getting to know fluent speakers. This app will act as a social media where you can connect to a random person and have a conversation with them. And if you find a person who you get a good connection with you can add them as a friend on the app if you want to continue the conversation.