Define your research questions

I chose to use the Affinity Diagram method when defining my research questions. The reason for choosing this method is because much of the information that was gathered in the empathy phase lead to similar issues or issues that may lead to the same solution. This method then lets me get an overview with clusters of information which could have a similar solution.

The process of setting up the Affinity diagram went like this. I started to write all the issues that the Students have with finding time outside of school to practice Norwegian. I then took the issues which are similar and put them under the a category with a fitting overarching issue, this makes a sort of hierarchy for the issues where you go more specific the deeper you go. Under is the result of the Affinity diagram.

As presented in the Affinity diagram there are two main issues which can be looked into. The first issue is time, and how little of it some people have. This means that a solution should be something you can do in a short amount of time if needed, so that if a user suddenly has 5 minutes of free time that person can now get some practice in that amount of time. The second issue is that people, for different reasons, may not have a social network of Norwegian speakers outside of school.  This means that the solution should help the user connect to Norwegian speakers.

The problem definition then becomes: Students not using Norwegian outside of school.